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MPC Provider Relations Representatives

MPC providers have designated Provider Relations Representatives based on the practice/group location. This specialist will be your primary contact with MPC and will keep you updated on any policy changes. To find your Provider Relations Representative, select a territory for the list below.

Phone: 1-800-953-8854 (follow prompts to PR dept.)
Fax: 866-333-8024

Download the Territory List

Select Your Territory to Begin Searching

Deborah Amos

Calvert, Charles, and St. Mary’s counties, Greater Baltimore Medical Center

Phone: (443) 354-0647
Fax: (833) 694-1519
damos@mpcmedicaid.com

Deborah joined Maryland Physicians Care in October 2019 with over 20 years of progressively responsible roles in major insurance companies. Being results-driven is what drives her to work hard for the many providers she manages. Deborah’s background as a training analyst and her knowledge as a call center representative allows her to educate providers on protocol and system usage skillfully.

Without a doubt, it was her hard work and desire to excel that got her off to a great start with MPC as a Provider Relation Representative.  Deborah believes it is her courage and passion for helping others that motivates her.

As a native of New Jersey, she acclimated to Maryland in 1996 with her two adult daughters.

Tammy Barnes

Allegany, Garrett, and Washington counties, West Virginia and Pennsylvania

Phone: (410) 892-4344
Fax: (833) 694-1519
tbarnes@mpcmedicaid.com

A life-long resident of Western Maryland, Tammy comes to Maryland Physicians Care with 32 years of experience. She has worked in every aspect of the provider office operations. Tammy brought that experience to MPC in August 2012 and has been a Provider Relations Representative since July 1, 2017. She is happy to serve in the provider relations arena, positively impacting health care and those being served.

Rose Coffiey

Cecil, Caroline, Dorchester, Kent, Queen Anne’s, Somerset, Talbot, Wicomico, and Worcester counties, Delaware County

Phone: (410) 507-6784
Fax: (833) 694-1519
rcoffiey@mpcmedicaid.com

Rose is excited to be taking on a second career with her new role as a Provider Relations Representative. She worked at an acute care hospital in Delaware for 40 years and retired in March 2022. She brings a vast amount of knowledge and expertise in the Health Information Management/Medical Records industry. She has worked with physicians and their offices for many years and has always loved that part of the job.

Rose has been a Certified Coding Specialist (CCS) since 1997. She obtained a dual Bachelor of Arts Degree in Business and Human Resources Management from Immaculata College in 2000.

Rose’s motto in life is “Do All Things with Kindness.” She is married and has three grown sons and has recently moved to Cambridge and is looking forward to the Eastern Shore living.

Robert Hamilton

Frederick and Montgomery counties

Phone: (410) 855-2656
Fax: (833) 694-1519
rhamilton@mpcmedicaid.com

Robert is a native of Maryland and was born and raised in upper Montgomery County. Upon graduating from high school, Robert attended the University of Maryland Eastern Shore.

After obtaining a degree in Business Administration, Robert pursued a financial services career for several years. Robert has been in provider relations with Maryland Physicians Care since 2006.

Robert is married with three children and resides in Frederick, Maryland, with his wife, youngest son, and two Dachshunds.

Zaida Maldonado

Anne Arundel, Carroll, and Howard counties

Phone: (443) 510-2262
Fax: (833) 694-1519
zmaldonado@mpcmedicaid.com

Zaida joined MPC in March 2022 with 17 years of Medicaid /Medicare Managed Care and Customer Service experience. In her previous roles, she led both customer and provider services teams. She is bilingual and speaks fluent English and Spanish. She has worked as an agent for Immigrations and Naturalization for several years. Zaida looks forward to positively impacting those around her and plans to use her many years of experience and expertise to provide exemplary services.

Janice Mitchell-Garraway

Ancillary Providers

Phone: (410) 412-9079
Fax: (833) 694-1519
jgarraway@mpcmedicaid.com

Skilled Nursing Facilities, Physical Therapy, Home Infusion Therapy, Hospice Services, Home Health, Radiology, Ambulatory Surgery Centers and Anesthesia.

Janice comes to MPC with over 25 + years’ experience in the health care arena. She has worked with private practices, hospitals, Ambulatory Surgery Center, and now with Maryland Physicians Care. Janice comes with an excellent background in Revenue Cycle Management and Medical Billing. She previously held the position of Contract Negotiator and currently a Senior Provider Relations Representative.

Jeamie D. Morrison

Washington, D.C and Prince George's County

Temporary: Baltimore City, FQHCs

Phone: (443) 510-2272
Fax: (833) 694-1519
jmorrison@mpcmedicaid.com

Jeamie has joined Maryland Physicians Care as a Provider Relations Representative. She brings over 15 years of Managed Care (Medicaid/ Medicare) Bilingual Customer Service experience. Her first language is Spanish.

Jeamie has been in the role of Provider Relation Representative, Credentialing Coordinator, Benefit Configuration Specialist, and Network Development Recruiter. She considers herself a people person and believes this role is the perfect fit for her. Jamie is very excited to start with the company and contribute to the community while helping others.

One of her favorite quotes is from Frank Ocean, “Work hard in silence. Let your success be your noise.”

India Ransom

Ancillary Providers, Greater Baltimore Medical Center

Phone: (410) 412-9080 x 219
Fax: (833) 694-1519
iransom@mpcmedicaid.com

Durable Medical Equipment (DME), Prosthetics & Orthotics, Laboratory, Pathology, Dialysis and Urgent Care

India comes to MPC with over 15+ years of healthcare industry experience. Before joining MPC, she worked for a large dialysis company for over ten years as an Insurance Representative. India believes developing strong relationships is the foundation of everything she does, both professionally and personally. She loves reading a great book, running, and spending time with her two kids. India is a native of Maryland.

Eden Salsman

Baltimore and Harford counties, Baltimore City

Phone: (410) 412-9018 x 229
Fax: (833) 694-1519
esalsman@mpcmedicaid.com

Latoya Sullivan

Baltimore City Health Systems

Phone: (443) 510-2277
Fax: (833) 694-1519
lsullivan@mpcmedicaid.com

Latoya joins Maryland Physician Care as a Provider Relations Representative. Latoya brings with her over 15 years of Medicaid /Medicare Managed Care and Customer Service experience. Her previous roles include Provider Relations Lead, Customer Service Representative, and Network Recruitment. She acquired valuable experience from her time working in different areas of the health care field. Latoya is excited to use her skills to support, develop, and maintain mutually beneficial service relationships with all Network participants.

Latoya often approaches each relationship with one of her favorite quotes by Kelly Kim, “Success is about creating benefit for all and enjoying the process. If you focus on this and adopt this definition, success is yours.”

Latoya spends her free time traveling, reading, and cooking.

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