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Provider Relations Representative

MPC Provider Relations Representatives

MPC providers have designated Provider Relations Representatives based on the practice/group location. This specialist will be your primary contact with MPC and will keep you updated on any policy changes. To find your Provider Relations Representative, select a territory for the list below.

Phone: 1-800-953-8854 (follow prompts to PR dept.)
Fax: 866-333-8024

Download the Territory List

Select Your Territory to Begin Searching

Deborah Amos

Calvert, Charles, and St. Mary’s counties

Phone: (443) 354-0647
Fax: (833) 694-1519
damos@mpcmedicaid.com

Deborah joined Maryland Physicians Care in October 2019 with over 20 years of progressively responsible roles in major insurance companies. Being results-driven is what drives her to work hard for the many providers she manages. Deborah’s background as a training analyst and her knowledge as a call center representative allows her to educate providers on protocol and system usage skillfully.

Without a doubt, it was her hard work and desire to excel that got her off to a great start with MPC as a Provider Relation Representative.  Deborah believes it is her courage and passion for helping others that motivates her.

As a native of New Jersey, she acclimated to Maryland in 1996 with her two adult daughters.

Tammy Barnes

Allegany, Garrett, and Washington counties, West Virginia and Pennsylvania

Phone: (410) 892-4344
Fax: (833) 694-1519
tbarnes@mpcmedicaid.com

A life-long resident of Western Maryland, Tammy comes to Maryland Physicians Care with 32 years of experience. She has worked in every aspect of the provider office operations. Tammy brought that experience to MPC in August 2012 and has been a Provider Relations Representative since July 1, 2017. She is happy to serve in the provider relations arena, positively impacting health care and those being served.

Robert Hamilton

Frederick and Montgomery counties

Phone: (410) 855-2656
Fax: (833) 694-1519
rhamilton@mpcmedicaid.com

Robert is a native of Maryland and was born and raised in upper Montgomery County. Upon graduating from high school, Robert attended the University of Maryland Eastern Shore.

After obtaining a degree in Business Administration, Robert pursued a financial services career for several years. Robert has been in provider relations with Maryland Physicians Care since 2006.

Robert is married with three children and resides in Frederick, Maryland, with his wife, youngest son, and two Dachshunds.

Michelle Haskins

Ancillary Providers

Phone: (410) 412-9080
Fax: (833) 694-1519
mhaskins@mpcmedicaid.com

Durable Medical Equipment (DME), Prosthetics & Orthotics, Laboratory, Pathology, Physical Therapy and Urgent Care.

Michelle is a Provider Relations Rep for Maryland Physicians Care. She is the primary contact for urgent care centers, laboratories, physical and occupational therapy, DME companies, pathology, and audiology. Michelle takes great pride in her role and works diligently to ensure MPC providers have the tools and understanding required to better serve its members.

Ebony S. Keys

Baltimore and Harford counties, MedStar Health System

Phone: (443) 532-2864
Fax: (833) 694-1519
ekeys@mpcmedicaid.com

Ebony has been in health care administration for nearly ten years. She has a reputation for being an effective provider advocate, as she is always willing to go the extra mile. Being a part of a provider relations team allows her to be of service to network providers and Maryland Physicians Care members.  As a problem solver and an effective communicator, she strives to complete all tasks with a commitment to excellence.

Janice Mitchell-Garraway

Ancillary Providers

Phone: (410) 412-9079
Fax: (833) 694-1519
jgarraway@mpcmedicaid.com

Skilled Nursing Facilities, Dialysis, Home Infusion Therapy, Hospice Services, Home Health, Radiology, Ambulatory Surgery Centers and Anesthesia.

Janice comes to MPC with over 25 + years’ experience in the health care arena. She has worked with private practices, hospitals, Ambulatory Surgery Center, and now with Maryland Physicians Care. Janice comes with an excellent background in Revenue Cycle Management and Medical Billing. She previously held the position of Contract Negotiator and currently a Senior Provider Relations Representative.

Jeamie D. Morrison

Washington, D.C and Prince George's County

Phone: (443) 510-2272
Fax: (833) 694-1519
jmorrison@mpcmedicaid.com

Jeamie has joined Maryland Physicians Care as a Provider Relations Representative. She brings over 15 years of Managed Care (Medicaid/ Medicare) Bilingual Customer Service experience. Her first language is Spanish.

Jeamie has been in the role of Provider Relation Representative, Credentialing Coordinator, Benefit Configuration Specialist, and Network Development Recruiter. She considers herself a people person and believes this role is the perfect fit for her. Jamie is very excited to start with the company and contribute to the community while helping others.

One of her favorite quotes is from Frank Ocean, “Work hard in silence. Let your success be your noise.”

Angie Scott

Cecil, Caroline, Dorchester, Kent, Queen Anne’s, Somerset, Talbot, Wicomico, and Worcester counties, Delaware County

Phone: (410) 708-9757
Fax: (833) 694-1519
ascott@mpcmedicaid.com

Angie is a health care professional with over 20 years in the health care industry. She has experience in both clinical and non-clinical settings. Angie is knowledgeable and skilled in provider relations with expertise in provider network development, expansion, and contract negotiations. She takes pride in servicing providers utilizing her background and problem-solving skills.

Latoya Sullivan

Anne Arundel, Carroll and Howard counties

Phone: (443) 510-2277
Fax: (833) 694-1519
lsullivan@mpcmedicaid.com

Latoya joins Maryland Physician Care as a Provider Relations Representative. Latoya brings with her over 15 years of Medicaid /Medicare Managed Care and Customer Service experience. Her previous roles include Provider Relations Lead, Customer Service Representative, and Network Recruitment. She acquired valuable experience from her time working in different areas of the health care field. Latoya is excited to use her skills to support, develop, and maintain mutually beneficial service relationships with all Network participants.

Latoya often approaches each relationship with one of her favorite quotes by Kelly Kim, “Success is about creating benefit for all and enjoying the process. If you focus on this and adopt this definition, success is yours.”

Latoya spends her free time traveling, reading, and cooking.

Tiffany Thomas-Brown

Baltimore City Health Systems & FQHCs

Phone: (443) 924-1861
Fax: (833) 694-1519
ttbrown@mpcmedicaid.com

With over 15 years in health care and a master’s degree in Health Science, Tiffany is committed to improving quality health care for all populations. She commits to building relationships and accomplishing various health care initiatives. Tiffany continues to thrive in making the provider experience positive and meaningful.

Bianca Thornton

Baltimore City

Phone: (443) 510-2262
Fax: (833) 694-1519
bthornton@mpcmedicaid.com

Bianca is an accomplished, ambitious, and dedicated health care professional with over eight years’ experience in a managed care setting. She has a proven track record in driving quality improvement initiatives by utilizing innovative strategies, tools, and techniques to enhance health care value and improve patient outcomes.

Before joining the provider relations team, Bianca worked in the Quality Improvement Department, where she was focused on member engagement and ensuring members received the care and services needed.

Bianca holds a master’s degree in Health Systems Management from the University of Baltimore and a bachelor’s degree in Business Administration.

She looks forward to continuing her work to further impact the health care industry while growing and developing to her fullest potential.

Know The Facts About Coronavirus (COVID-19)

Symptoms are flu-like, including: fever, coughing, and shortness of breath.

If you think you might have been exposed, contact your doctor immediately. You can also have a video visit with a doctor using the MyVirtualMPC app.

It is important to do everything you can to protect yourself from COVID-19.

Notice

We are currently experiencing an issue with our Post Discharge and Clinical fax numbers. Please use these alternative numbers to fax this information to us:

Concurrent Review/Clinical Information: 833-694-1487

Post Discharge Services: 833-694-1485