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MPC Community Engagement Team

MPC’s statewide, ten-member Community Engagement Team connects with community members, leaders, and organizations throughout Maryland. Their goal is to help people understand how to get the most out of health insurance coverage.

For additional information, please contact:
Shannon Jones, MPC Community Engagement Manager

Zulma Chavez

Prince George’s County

Phone: 443-547-2664

Zulma is a Bilingual Community Engagement Coordinator for Maryland Physicians Care in Prince George’s County. She started working with MPC in 2012 and has worked in different roles throughout the years. Zulma has received two work-related awards from her peers for her integrity and commitment. Her passion is to connect and engage with people to help meet the needs of the community. She grew up in Maryland, and during her free time, she loves to cook and take road trips with her husband and children.

Sheila Coleman

Baltimore City

Phone: 443-547-2706

Sheila is a dedicated and driven professional with over 30 years of experience working in healthcare and education settings. She has held positions as a Community Health Worker, Medical Affairs Coordinator, Data Coordinator, and Academic Program Coordinator. She is a mother of one daughter, one son, and grandmother to three unique grandsons. They are strong and resilient in their own way and will challenge you to be a better person. The most exciting and rewarding part of Sheila’s life is working in the community she lives in. These people who come from all varieties and walks of life, with unique strengths and attributes, carry their own unique social identities and make it fun and challenging to get to know them. Most of them are kind, caring, and appreciative of the help you can provide them. They have taught Sheila a lot about herself as a person who would go outside of her comfort zone to make a difference in the community. She has rewarding feelings when she can make a positive difference in someone’s life.

Darryl Gray

Baltimore and Harford counties

Phone: 443-547-2668

Darryl is a Certified Community Health Worker and has been with Maryland Physicians Care since 2019. He is an avid Baltimore Ravens fan. Lending a helping hand with compassion is one of his greatest attributes.

Shannon Jones

Community Engagement Manager

Phone: 410-412-9730

Healthcare has been my profession for over 20 years; however, helping others has been my passion for as far back as I can remember. Today I have the honor to say I lead a team who are just as passionate about helping others as I am. Leading Maryland Physicians Care’s Community Engagement Team has been most rewarding. The Community Engagement Representatives introduced on this page are out in the field making a difference in communities across the State of Maryland every day, and that brings me joy! The team has successfully built collaborative relationships with organizations who provide many different services to their communities, such as food drives, health resource fairs, and back-to-school events.

I have worked for Maryland Physicians Care since 2001 in different roles throughout the years. I’m a mother of two teenagers. I have been a foster mother for many kids, one which I have adopted. I have a small baking business and I love riding my Harley. My Dad is my Hero; he taught me to help others whenever I can. My Mom is my Shero; she says it costs nothing to just smile.

Shanna McClendon

Anne Arundel, Calvert, Charles, and St. Mary’s counties

Phone: 443-547-2456

Community Engagement and helping people is Shanna’s true passion. She considers herself to be passionate with the ability to motivate and inspire individuals. She has promoted a positive change in the communities and individuals through advocacy, empowered by her compassion. Shanna cultivates relationships across a diverse community by developing partnerships, building relationships among the community’s partners, non-profits, schools, and service providers by doing effective outreach, attending events, and other communication opportunities.

William Paz

Montgomery County

Phone: 443-510-2199

William currently serves as a Community Engagement Coordinator for Maryland Physicians Care. He has been working for the insurance industry for over ten years. Many of which have been spent serving as a Community Engagement Coordinator or Marketing Representative. He believes it is crucial for members of the community to be educated on the healthcare services available to all and especially to those in need. Coming from a Hispanic family, he understands the struggles and hardships many face due to language barriers and the lack of equity within the Healthcare system. With Maryland Physicians Care, William has been able to reach many in Maryland who have benefited from these resources, reaching those individuals and families in their native language, whether that is in English or Spanish.

Demita Simon

Baltimore City

Phone: 443-547-2640

Demita is a CCHW and Nationally Certified Pharmacy Technician. She has been in healthcare for over 16 years. Demita loves to help those in need; therefore, the work that she does in the community is her calling. She enjoys making others laugh and dancing.

Christie Staubs

Allegany, Garrett, and Washington counties

Phone: 443-547-2537

Christie has had the pleasure of working in many areas of MPC over nine years and has gained a wealth of knowledge in the company. She is a Maryland Certified Community Health Worker and loves working directly with the communities of Western Maryland. Christie works closely with many organizations throughout her territory, including participating with the Health Planning Coalitions for each county. Building relationships with the communities, expanding the knowledge of health care, and helping people to improve the world around them is what she loves the most about her position with MPC.

Stephany Sulbaran

Carroll, Howard, and Frederick counties

Phone: 443-510-2212

Stephany has worked as the Community School Coordinator with EverMind, responsible for direct services and administrative coordination within the community. She has provided community outreach to community partners, stakeholders, and donors. Also, Stephany has coordinated special events, strategically planned and implemented community programs throughout the year. She has a degree in Psychology and Social Work and is also bilingual.

Brittany Young

Maryland’s Eastern Shore

Phone: 443-924-1861

Brittany has worked in the community on Maryland’s Eastern Shore for many years as a health advocate. Brittany graduated with her bachelor’s in Community Health from Salisbury University and has lived her entire life on the Eastern Shore, dedicating herself to the vulnerable populations within our rural counties. She is passion-driven to inspire other people to live their healthiest lives both physically and mentally. Brittany is determined to prove to those who doubt themselves that they are deserving and capable of living a healthy lifestyle no matter what. She believes having a liaison between our communities most vulnerable populations and medical professionals has become invaluable to the access and quality of healthcare. During her time away from work, she enjoys day trips to the beach, traveling with her husband and three children, and tending to her hobby garden at home.

MPC Community Engagement Blog

MPC Celebrates Hispanic Heritage Month 2021

Making Connections: A Day in the Life of the MPC Community Engagement Team

Know The Facts About Coronavirus (COVID-19)

Symptoms are flu-like, including: fever, coughing, and shortness of breath.

If you think you might have been exposed, contact your doctor immediately. You can also have a video visit with a doctor using the MyVirtualMPC app.

It is important to do everything you can to protect yourself from COVID-19.