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MPC Community Engagement Team

MPC’s statewide, ten-member Community Engagement Team connects with community members, leaders, and organizations throughout Maryland. Their goal is to help people understand how to get the most out of health insurance coverage.

For additional information, please contact:
Shannon Jones, MPC Community Engagement Manager

Zulma Chavez

Prince George’s County

Phone: 443-547-2664

Zulma is a Bilingual Community Engagement Coordinator for Maryland Physicians Care in Prince George’s County. She started working with MPC in 2012 and has worked in different roles throughout the years. Zulma has received two work-related awards from her peers for her integrity and commitment. Her passion is to connect and engage with people to help meet the needs of the community. She grew up in Maryland, and during her free time, she loves to cook and take road trips with her husband and children.

Darryl Gray

Baltimore City and Harford County

Phone: 443-547-2668

Darryl is a Certified Community Health Worker and has been with Maryland Physicians Care since 2019. He is an avid Baltimore Ravens fan. Lending a helping hand with compassion is one of his greatest attributes.

Tiffany Harris

Prince George's and Montgomery Counties

Phone: 410-780-9757

Ambitious, passionate, and devoted are three words that define Tiffany’s character. She is a Community Engagement Specialist with eight years of experience working in Washington D.C. and Prince Georges County. Tiffany began her career journey with Maryland Physician Care in 2022, fulfilling the role of Community Engagement Coordinator. She most recently transitioned from working with the Prince Georges County Department of Social Services as a Medical Navigator.

Tiffany is currently enrolled as a student at The University of Maryland, majoring in Psychology. She has a strong background in Information Technology and possesses multiple certifications. Her perseverance, warm spirit, and passion for helping others often get her recognized by the community. She enjoys learning, sports, and cooking. Tiffany loves to make people smile; she is a real team player.

Shannon Jones

Community Engagement Manager

Phone: 410-412-9730

Healthcare has been my profession for over 20 years; however, helping others has been my passion for as far back as I can remember. Today I have the honor to say I lead a team who are just as passionate about helping others as I am. Leading Maryland Physicians Care’s Community Engagement Team has been most rewarding. The Community Engagement Representatives introduced on this page are out in the field making a difference in communities across the State of Maryland every day, and that brings me joy! The team has successfully built collaborative relationships with organizations who provide many different services to their communities, such as food drives, health resource fairs, and back-to-school events.

I have worked for Maryland Physicians Care since 2001 in different roles throughout the years. I’m a mother of two teenagers. I have been a foster mother for many kids, one which I have adopted. I have a small baking business and I love riding my Harley. My Dad is my Hero; he taught me to help others whenever I can. My Mom is my Shero; she says it costs nothing to just smile.

Shanna McClendon

Anne Arundel, Calvert, Charles, and St. Mary’s counties

Phone: 443-547-2456

Community Engagement and helping people is Shanna’s true passion. She considers herself to be passionate with the ability to motivate and inspire individuals. She has promoted a positive change in the communities and individuals through advocacy, empowered by her compassion. Shanna cultivates relationships across a diverse community by developing partnerships, building relationships among the community’s partners, non-profits, schools, and service providers by doing effective outreach, attending events, and other communication opportunities.

William Paz

Montgomery County

Phone: 443-510-2199

William currently serves as a Community Engagement Coordinator for Maryland Physicians Care. He has been working for the insurance industry for over ten years. Many of which have been spent serving as a Community Engagement Coordinator or Marketing Representative. He believes it is crucial for members of the community to be educated on the healthcare services available to all and especially to those in need. Coming from a Hispanic family, he understands the struggles and hardships many face due to language barriers and the lack of equity within the Healthcare system. With Maryland Physicians Care, William has been able to reach many in Maryland who have benefited from these resources, reaching those individuals and families in their native language, whether that is in English or Spanish.

Amanda Petersen

Amanda Petersen

Allegany, Garrett, and Washington counties

Phone: 443-547-2706

Amanda Petersen has been with Maryland Physicians Care since 2019 and is now the Western Maryland Community Engagement Representative, serving the communities of Washington, Allegany, and Garrett counties.
By building relationships with community organizations, such as Meritus Medical Center and UPMC Western Maryland, she hopes to make a difference and help those in her community. Amanda grew up in Maryland and enjoys spending her free time with her family.

Demita Simon

Baltimore City and Baltimore County

Phone: 443-547-2640

Demita is a CCHW and Nationally Certified Pharmacy Technician. She has been in healthcare for over 16 years. Demita loves to help those in need; therefore, the work that she does in the community is her calling. She enjoys making others laugh and dancing.

Stephany Sulbaran

Carroll, Howard, and Frederick counties

Phone: 443-510-2212

Stephany has worked as the Community School Coordinator with EverMind, responsible for direct services and administrative coordination within the community. She has provided community outreach to community partners, stakeholders, and donors. Also, Stephany has coordinated special events, strategically planned and implemented community programs throughout the year. She has a degree in Psychology and Social Work and is also bilingual.

Brittany Young

Maryland’s Eastern Shore

Phone: 443-924-1861

Brittany has worked in the community on Maryland’s Eastern Shore for many years as a health advocate. Brittany graduated with her bachelor’s in Community Health from Salisbury University and has lived her entire life on the Eastern Shore, dedicating herself to the vulnerable populations within our rural counties. She is passion-driven to inspire other people to live their healthiest lives both physically and mentally. Brittany is determined to prove to those who doubt themselves that they are deserving and capable of living a healthy lifestyle no matter what. She believes having a liaison between our communities most vulnerable populations and medical professionals has become invaluable to the access and quality of healthcare. During her time away from work, she enjoys day trips to the beach, traveling with her husband and three children, and tending to her hobby garden at home.

MPC Community Engagement Blog

MPC Celebrates Hispanic Heritage Month 2021

Making Connections: A Day in the Life of the MPC Community Engagement Team

MPC Members: Sign up for Belong.

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