Frequently Asked Questions
How can I become part of the Maryland Physicians Care provider network?
Please contact our Provider Relations Department for an application.
Maryland Physicians Care
Attn: Provider Relations Department
509 Progress Drive
Linthicum, MD 21090
1-800-953-8854
Where do I send my claims?
Maryland Physicians Care
P.O. Box 61778
Phoenix, AZ 85082-1778
Send resubmissions to the same address — marked “Resubmission” on the envelope.
Whom do I call with questions about a claim payment or claim status?
Contact the Claim Research/Claim Inquiry Unit in the MPC Claims Department at 1-800-953-8854.
How do I order a current provider manual, directory and/or preferred drug list?
Call the Provider Relations Department at 1-800-953-8854 or contact your assigned provider representative. You can also find the preferred drug list on this website.
How do I find out who my provider representative is?
Maryland Physicians Care assigns every network provider a representative. Provider representatives are in regular contact with providers and/or office staff. You can confirm the name and phone number of your provider representative by calling the Provider Relations Department at 1-800-953-8854.
How do I obtain authorizations from Maryland Physicians Care?
Contact the Pharmacy Prior Authorization Unit by calling 1-800-953-8854, or print the applicable prior authorization form and fax it to 1-866-207-7231.
How do I verify enrollment of a patient?
Contact the State of Maryland's Eligibility Verification System (EVS) at 1-866-710-1447 or contact Member Services at 1-800-953-8854 to verify enrollment.
What services are covered by Maryland Physicians Care?
Please refer to the HealthChoice Benefit Summary page
for a brief description of covered benefits. For a more complete description of benefits, please refer to the Member Handbook.
How can HealthChoice recipients join Maryland Physicians Care?
Members may go directly to their Department of Social Services office or call the HealthChoice Enrollment Broker at 1-800-977-7388.